Games are taking a long time to load, what can I do?

Games are taking a long time to load, what can I do?

Sometimes you might notice a bit of lag while playing your game. This can happen for a few different reasons. 

Here are some quick tips to help reduce lag and improve your gameplay: 

    • Make sure your internet connection is strong and stable. 

    • Close any unnecessary apps or programs running in the background. 

    • Keep your device updated with the latest system software. 

    • Clear your browser's cache and cookies.  

    • Restart your device. 

If you’re still having trouble, try these extra steps: 

    • Open the game in an incognito/private browser tab to rule out plugin issues. 

    • Run a virus scan—but pause it while you play since scans can slow things down. 

    • If you’re on a laptop or PC, try using a wired internet connection instead of Wi-Fi. 

    • Check your device’s power settings and switch to High Performance mode. 

    • Make sure your device isn’t overheating, as this can cause slowdowns. 

Also, older devices might struggle with gameplay, so if your device is quite dated, that could be a factor. 

We hope these tips get you back to playing smoothly! If the problem continues, please reach out to our Customer Support team: 
 
support@luckyparty.com

Our policies and terms may vary depending on your location. If you are located  in a state where sweepstakes are prohibited, this may not apply to you.
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